- Manage front desk operations, ensuring a smooth check-in/check-out process for guests.
- Provide exceptional guest relations by handling complaints, resolving issues, and offering personalized service.
- Supervise engagement management activities to enhance customer satisfaction and loyalty.
- Ensure effective communication with team members to maintain seamless operations.
Job Requirements :
- 1-2 years of experience in hospitality industry or related field.
- Strong front desk skills with ability to handle multiple tasks simultaneously.
- Excellent guest relations skills with ability to resolve conflicts professionally.
- Basic knowledge of GRE (Guest Relationship Engagement) principles.
📌 Call Center Executive (Devanahalli)
🏢 PLAZA PREMIUM LOUNGE
📍 Devanahalli
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