At Mirth Resorts Residences, we focus on smooth reservation operations, strong online visibility, and effective room sales across all booking platforms. We are looking for a Reservation Manager who can confidently manage day-to-day reservations while supporting room availability, pricing coordination, and OTA performance.
This role is ideal for someone who understands hotel reservations deeply, works well with cross-functional teams, and ensures a seamless booking experience for guests.
Key Responsibilities
- Manage and monitor daily reservations across platforms such as Agoda, Airbnb, and Booking.com.
- Update room availability, rates, and inventory across all OTAs and channel managers.
- Ensure all reservations are processed accurately and on time, avoiding overbookings or rate discrepancies.
- Coordinate closely with the front office, sales, and operations teams to maintain smooth booking flow.
- Track daily bookings, occupancy levels, and booking patterns to support healthy room sales.
- Support pricing coordination and ensure alignment with approved rate structures.
- Maintain reservation reports and ensure booking data accuracy across systems.
- Deliver a consistent and seamless booking experience for all guests.
Qualifications Experience
- Prior experience in hotel reservations or hospitality operations is preferred.
- Hands-on familiarity with online travel agencies (OTAs) and channel management systems.
- Strong attention to detail and accuracy in handling bookings.
- Good communication and coordination skills across departments.
- Ability to manage multiple platforms and daily reservation tasks efficiently.
What We Offer
- Opportunity to work with a growing luxury hospitality brand in Kerala.
- Exposure to multi-property reservation operations and OTA management.
- Supportive and team-oriented work environment.
- Competitive compensation based on experience.
Job Category: Reservations Operations
Job Type: Full Time
Work Mode: Work From Office
Job Location: Kochi
Job Category: Revenue Management
Job Type: Full Time
Job Location: Cochin (Corporate Office)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.