Venue Manager Weddingz
PRISM | Weddingz.in
About PRISM
PRISM (parent company of OYO) brings together Weddingz.in, Sunday Hotels, G6 Hospitalitys Studio 6, and other
hospitality brands across budget hotels, premium stays, vacation homes, extended-stay residences, co-working spaces, and
celebration venues.
About Weddingz
Weddingz is a one-stop solution for wedding and large-event related customer needs, helping customers discover and book
venues for weddings, parties, engagements, birthdays, and other social celebrations.
Role Overview
As a Venue Manager, you will drive sales and revenue across assigned venues while managing customer, venue-owner,
vendor, and internal stakeholder relationships. The role combines inside sales, field engagement, venue operations, and
end-to-end event execution to deliver a smooth, high-quality customer experience.
Key Responsibilities
Sales, Revenue & Customer Management

Connect with incoming customer leads through the calling app (average 80+ customer calls daily), understand event
requirements, recommend suitable venues and packages, conduct venue visits, and convert enquiries into bookings.

Achieve assigned sales, revenue, conversion, and profitability targets across allocated venues and products/packages.

Manage customer relationships throughout the booking journey, including follow-ups, negotiations, booking
confirmations, and explicit communication of agreed requirements.

Drive revenue generation and timely collections while maintaining positive relationships with customers and venue
owners.

Execute marketing initiatives and promotional solutions launched by the central team to improve lead generation and
venue performance.

Act as the authorized signing representative for customer booking contracts,



in line with company policies and approval
guidelines.
Event Operations & Execution

Own end-to-end on-ground event coordination for assigned bookings, from pre-event planning and readiness checks
through event-day execution and post-event closure.

Coordinate with customers, venue owners, banquet teams, decorators, caterers, photographers, entertainment
partners, and other vendors to align event requirements, timelines, and deliverables.

Confirm event details in advance, including date and time, guest count, layout, dcor, catering, setup requirements,
service expectations, and any special customer requests.

Conduct pre-event venue inspections to ensure the venue, event setup, housekeeping, facilities, and agreed services
are ready before the customer arrives.

Monitor event execution on the day to ensure activities run according to the agreed schedule, booking commitments,
quality standards, and customer expectations.

Act as the primary coordination point for operational escalations; resolve issues promptly and coordinate with the
relevant teams to minimize disruption to the event.

Track vendor and venue performance, service quality, and adherence to agreed scope, timelines, and commercial
terms.

Ensure appropriate post-event closure, capture customer feedback, document issues or service gaps, and coordinate
follow-up actions where required.
Venue & Vendor Management





Maintain effective relationships with venue owners and on-site teams to ensure smooth operations and consistent
service delivery.
Identify, onboard, and optimize vendors as required; negotiate rates and sign or approve contracts in line with
central-team guidance and delegated authority.
Coordinate venue availability, booking schedules, operational requirements, and service commitments to avoid conflicts
and ensure readiness.
Monitor venue and vendor quality, flag recurring operational gaps, and work with stakeholders on corrective actions.
Stakeholder Management & Reporting

Collaborate with internal sales, operations, finance, and central teams to ensure accurate booking handovers,
collections, and event delivery.

Maintain accurate records of leads, bookings, customer commitments, vendor coordination, collections, and operational
escalations.

Share timely updates on sales performance, event status, customer concerns, and venue or vendor issues with the
relevant stakeholders.
Requirements

At least 1 year of work experience in B2C / inside sales.

Prior experience in hotel, events, hospitality, banquet operations, or customer-facing event coordination is preferred, but
not mandatory.

Fluency in English and the respective local language.

Willingness to travel to assigned venues; travel reimbursement will be applicable.

Own smartphone required (Android 7 or above with call-recording facility) to run the calling app; phone reimbursement
applicable.

Own Windows 11 Pro laptop required; monthly device allowance will be provided.

Willingness to work 6 days a week, including weekends; weekly off will be on Monday.
Work Pattern
6 days/week Weekend working ¢ Monday weekly off
PRISM ¢ Weddingz | Venue Manager

📌 Venue Manager (Ghaziabad)
🏢 OYO
📍 Ghaziabad