We are looking for enthusiastic and dedicated candidates for multiple openings in International Customer Support.
Eligibility Criteria:
- Freshers: Candidates with no prior work experience can apply.
- 1+ Year Experienced: Candidates with 1 year or more of relevant experience.
- Qualification: Graduates and Undergraduates are eligible.
- Communication Skills: Excellent English communication skills are mandatory.
Key Roles & Responsibilities:
- Handle inbound calls and customer queries from international customers.
- Understand customer concerns and provide appropriate solutions.
- Deliver a professional and customer-friendly experience.
- Provide accurate information related to products, services and accounts.
- Handle customer complaints and escalate issues whenever required.
- Maintain accurate customer records and update details in the system.
- Follow company policies, process guidelines and quality standards.
- Achieve defined performance targets and maintain customer satisfaction.
- Demonstrate valuable listening, problem-solving and communication skills.
Preferred Candidate Profile:
- Excellent verbal communication skills in English.
- Good interpersonal and customer-handling skills.
- Strong problem-solving and active listening abilities.
- Basic computer knowledge.
- Comfortable working in rotational shifts.
- Ability to work in a fast-paced environment.
- Freshers and experienced candidates are welcome.
- Previous International Voice/Non-Voice or Customer Support experience will be an added advantage.
Compensation & Benefits:
- Salary: 3 LPA to 4.5 LPA (Depending on experience and interview performance).
- Attractive Performance-Based Incentives.
- 5 Days Working with 2 Rotational Week Offs.
- Rotational Shifts.
- Both-Side Cab Facility Available.
- 4,000 Monthly Transport Allowance for candidates not availing cab facility.
Apply Now and Start Your Career in International Customer Support!
Interested candidates can directly Call / WhatsApp on the below-mentioned number.