New Product Introduction Engineer

Infinite Convergence is looking for an experienced engineer to be part of a team of energized software engineers on the cutting edge of technology, who enjoy the challenges of supporting and rolling out new messaging products.

In this role, you will work with a team-oriented team of senior engineers to address Infinite s rapidly evolving messaging applications. You will interact directly with customers, vendors, and internal and external organizations.

Responsibilities

- Leading customer investigations to resolve field reported issues
- Gather and analyze field information to arrive at a root cause
- Develop alternative solutions to provide to the customers
- Create ATP s and validate the techniques and documents to install the messaging products. This will involve integrating complex software and firmware to one unified procedure, and successfully verifying those instructions
- Write and test scripts and procedures for field activities
- Training of field support personnel in product and procedures
- Supporting field engineers and customers in all aspects of product readiness




- Must be self-motivated and apply the knowledge to solve a range of problems

Requirements

- B.S. in Computer Science, Software Engineering, or other directly relevant 4-year degree.
- 5+ years of experience working as a software engineer.
- UNIX /Linux knowledge.
- Ability to troubleshoot IP networks and physical connections.
- Knowledge in Python, Perl, C-Shell, as well as other scripting languages is preferred.
- Knowledge in Java and C++ is a plus.
- Knowledge in MySQL, Cassandra and Postgres is a plus.
- Technical writing skills are a plus.
- The ability to communicate complex information to both internal engineers as well as external engineers.

Majors

Computer Science, Software Engineering, Computer Engineering

Location

Bangalore

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 New Product Introduction Engineer (Bengaluru)
🏢 NetSfere
📍 Bengaluru