Excellent Job Chance for Senior Service Engineer (After Sales Service) with leading manufacturing & Engineering Service based Company

Role & responsibilities

Electrical & Hydraulic servicing of earth moving equipments/construction equipment/ Material handling equipment/ Man-lifting equipment)

Responsible for:

- Design & adhere to quarterly visit calendar aligning to the AMCs maintenance & part-fitment for every geographic area.

- Ensure that all customer complaints are closed within 10 days for minor complaints without spares & within 1 month for major complaint, with spares

- Ensure that all planned visits are attended and completed satisfactorily & service reports are submitted in Salesforce on Daily basis

- Ensure/ Attend under warranty machines breakdown within 2 days of complaints received




- Ensuring advance payment is received as per agreed terms before service execution
- Ensuring payments are collected within timelines as agreed in Customer POs
- Minimizing accidents & incidents by adherence/ awareness of safety norms
- Pre delivery inspection of the machine as per customer PO and ensuring the proper functions of the machine before dispatch to customer.
- Process the warranty claims with OEMs within 2 days
- Submission of Service Reports to commercial department for Invoicing on daily basis
- Update status of quotations in Salesforce & share report with management on weekly basis.

📌 Service Engineer (Bengaluru)
🏢 AUTHENTIC STAFFING AGENCY
📍 Bengaluru