Main Responsibilities
• Experiences in working with Cisco routers, switches, firewalls devices.
• Configure, manage, and troubleshoot Palo Alto Firewalls
• Solid understanding on networking and security technologies, protocols.
• In-depth understanding of TCP/IP, switching and routing protocols (BGP, OSPF etc.)
• Experience with network diagnostic, troubleshooting, monitoring and analysis tools (e.g., SolarWinds network tools)
• Perform network troubleshooting to isolate and diagnose common network problems and solve complex problems.
• Experience in network switching
- VLANs, Trunks, Link Aggregation
• Good understanding of networking
- LAN
- Wired & Wireless, WAN, DMZ, Internet, VPN & Firewalls
• Suggest improvements to network performance, capacity, and scalability.
• IT service management (ITIL) processes familiarity (e.g., change, service request, problem, incident)
• Prepare and maintain LLD, steady state configuration document, and other relevant technical documents.
• Weekly and monthly report preparation and presentation.




• Resourcefulness and problem-solving aptitude
• Excellent communication skills General Responsibilities
• Maintain and update configuration documents.
• Maintain assets and software license / subscriptions.
• Vendor co-ordination and support
• Maintain SLAs and do timely escalations.
• Report all incident/service/change requests in helpdesk tool.
• Provide after hour support in case of emergencies and occasional weekend maintenance Qualification
• Graduate or above
• 5+ years of total Experience
• CCNA Certification
• Palo Alto (PCNSA /PCNSE) similar(Optional)

Skills:
• Excellent troubleshooting skills
• Proven experience as Network engineer or similar role
• Paloalto firewall experience.
• Exceptional organizing and time-management skills
• Very good communication abilities
• Routing, Switching, Firewall & Wireless network Configure, manage, and troubleshoot
• Juniper, Cisco ASA,
• Reporting

📌 Engineer – IT Infra – Network (Thrissur)
🏢 Soffit Infrastructure Services (P
📍 Thrissur