Positions: 1 Full Time
Experience
5 - 8 Years

JD: SAP Success Factors AMS Consultant

Modules: Employee Central, Recruiting, Onboarding

Project Type: SAP AMS / Production Support

Role Summary

We are looking for an SAP Success Factors Consultant to support an AMS project across Employee Central, Recruiting, Onboarding modules. The role involves handling support tickets, configuration changes, enhancements, testing, documentation, and working closely with business users and technical teams.

Key Responsibilities

- Provide L2/L3 support for SAP Success Factors modules: EC, Recruiting, Onboarding
- Analyse and resolve incidents, service requests, and change requests within agreed timelines.
- Perform configuration changes, minor enhancements, and issue fixes.
- Support workflows, business rules, role-based permissions, data issues, forms, notifications, and integrations.
- Work with business users to understand issues and provide functional solutions.
- Support UAT, regression testing, release validation, and post-deployment support.
- Prepare and maintain functional documents, test scripts, SOPs, and support notes.
- Coordinate with technical, integration, payroll, security, and other application teams.




- Identify recurring issues and recommend process or system improvements.

Required Skills

- 5–7 years of experience in SAP Success Factors implementation or AMS support.
- Hands-on experience in at least two or more modules: Employee Central, Recruiting, Onboarding
- Strong understanding of HR processes and Success Factors configuration.
- Experience with incident, problem, change, and release management.
- Knowledge of workflows, business rules, permissions, data models, picklists, and reporting.
- Positive communication, documentation, analytical, and stakeholder management skills.
- Experience with ticketing tools such as Service Now, Jira, Remedy, or similar.

Good to Have

- SAP Success Factors certification in relevant modules.
- Experience with integrations, APIs, SAP Integration Suite/CPI, or middleware.
- Knowledge of People Analytics, Story Reports, or Canvas Reports.
- ITIL knowledge or experience in AMS delivery environments.

Qualification

Bachelor’s degree in IT, HR, Business, Computer Science, or related field.

PI288193100

📌 12903 SAP SuccessFactors AMS Consultant (India)
🏢 Cephas Consultancy Services Private
📍 India