Vestas is well-known in wind technology and actively contributes to its development. Vestas’ core business comprises the development, manufacture, sale, marketing, and maintenance of Wind Turbines. Come and join us at Vestas!

Service > Global Service Delivery > GCC - Services

At Vestas Shared Service Center, we are constantly working to deliver on time to support the Service business in terms of technical planning for scheduled and unscheduled maintenance, Contract management administration, transformation program, turbine performance reporting, non-conformance management, and Continuous improvements, etc., with an intent to optimize cost, LPF, and commercial excellence. This is an ever-evolving role in a progressive environment.

The Shared Service Center is an integral part of the Global Service Delivery organization, providing consistent operational support to Regional Service in terms of Contract administration and management, Service operations - technical planning and Backend approvals, Turbine performance reporting, and non-conformance management, with an intent to optimize cost, LPF, and commercial excellence. This role is part of the Service Operations Support - Technical Planning team, which provides ongoing support to internal regional stakeholders, focusing on advanced maintenance planning with full ownership and accurate task execution.

Responsibilities

- Technically plan a Work order (clearly specified, enriched with relevant information; map a work type/task list or manual planning: Define and search out all required materials, tools, services, and resources). Customer specifics considered in technical planning
- Create service orders in SAP as per business process requirements
- Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation & updates)
- Perform an entitlement check via system support and identify T&M; opportunities and check the status with Contract Manager for Planning




- Identify CIM opportunities and link work order (if applicable)
- Review CIM service messages and confirm population readiness for the respective region
- Reassign a work order to Technical Support Engineers if advanced planning is required OR to Upstream if commercial clarification is required
- Analyze and understand various types of component failures
- Confirm readiness for works to be executed (system), Tools, parts & services are planned and monitored on time before crew mobilization
- Service schedule is aligned with the obligations in service contracts
- Prepare, level out & assign works for the territory & tasks of responsibility, to deliver the best match for needs and potential. (i.e., weather conditions & skills)
- KPIs and PPIs related to Planning & Scheduling are balanced and under control
- Confirm readiness for works to be executed (system). Prepare -week planning (long-term planning) / short-term planning (3-week detailed plan)
- Bundle and optimize work order composition
- Perform the availability check (material, tools, and competences
- Assign service appointments to service crews by managing service crew composition in the short term

Qualifications

- Diploma / Bachelor's or master's in Mechanical/Electrical / Any Engineering background
- 4-7 years of experience in technical planning, service engineering, or operational functions
- Solid SAP/SF capabilities, comfortable with data-driven decision-making
- Experience in components (blades, gearboxes, generators) is an advantage
- Willingness to work in rotational shifts

Competencies

- Technical skill in turbine components,



documentation & service tasks
- Positive analytical skills & ability to interpret operational patterns
- Cross-functional collaboration skills
- Advanced Excel capability; working knowledge of Power BI, with ability to modify or customize
- Presentation skills for reporting backend quality, KPIs, and exceptions to stakeholders
- Advanced problem-solving & planning optimization capability
- Clear, effective communication and the ability to help teams work together

What We Offer

Vestas provides an open, respectful, and global culture, an attractive compensation package, and long-term career development. Choose us, choose a bright future! To meet business growth needs, Vestas needs a lot of skilled professionals to join us.

We value and respect all employees and will offer attractive benefits, which include on-the-job training, a great platform for professional and personal development, a bonus program, colorful team activities, etc. We emphasize developing both personal and professional skills. In return, we expect you to work efficiently to deliver results

Additional Information

Your primary site location will be in Chennai.

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before th November 6.

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

📌 Special Task Coordinators - Agent (India)
🏢 Vestas
📍 India