We are seeking enthusiastic and vibrant individuals to join our Consumer & Small Business Credit team in a Chat role. If you are a self-motivated and positive individual, why not join our team?
As part of the team, you’ll be responsible for managing and servicing with excellence our Consumer & Small Business segment for Australia & Current Zealand through our digital chat channel. You’ll be sharing our commitment to the service intent and our passion for customer service, while supporting customers through collections-related conversations and account management. This position is responsible for delivering extraordinary customer service whilst ensuring we adhere to our credit policies, support appropriate customer outcomes, and minimise losses.
We will provide you with a structured training program when you begin, and ongoing guidance to support you.