Roles

We are looking for a SQL Server DBA.

As a SQL Server DBA (or Database Administrator), we want a candidate who can manage SQL Server databases and master in writing SQL queries.

Also, be proficient in designing tables, storing procedures, views and functions, and documenting functionality.

RequirementsResponsibilities

- Install and configure SQL Server
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- Documenting and maintaining software functionality
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- Analyze, solve, and correct issues in real time
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- Assist developers with query tuning and schema refinement
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- Think logically when solving complex business challenges
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- Interface and communicate with customers
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- Integrating software components into fully functional software systems
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- Provide suggestions for solutions
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- Advise the customer on best practices
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- Implement best practices on Microsoft SQL Server Databases and Servers
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- Participate in migrations for customers
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- Continue to learn new skills involved in being a SQL Server DBA as the technology evolves
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- Keep up to date with new releases of Microsoft SQL Server.
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- Implement and upgrade database management system as business needs demand
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- Perform ongoing support on database issues and ticket management

Key Responsibilities:

- Customer Interaction: Interact with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance.
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- Issue Resolution: Troubleshoot and resolve customer problems with a focus on first -contact resolution. Escalate complex issues to the appropriate department.
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- Product Knowledge: Develop a strong understanding of our products/services to address customer queries effectively and provide accurate information.
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- Documentation: Maintain detailed and accurate records of customer interactions, transactions, and resolutions.
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- Customer Feedback: Gather customer feedback and insights to contribute to continuous improvement in our products and services
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B. Com/B. Tech/BCA/M. Com/M. Tech Graduate only​

Perks Good place to work
Work Life Balance Maintained

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📌 Technical SQL Support Executive (India)
🏢 Softworld
📍 India