Job Title: Area Manager

Industry: Food & Beverage (F&B;) / Coffee Chains / QSR / Retail / Hospitality
Location: Headquartered in Bhubaneswar, Odisha
Travel: Extensive travel across India
Experience: 6–8 Years
Gender Preference: Male Candidates Preferred
Qualification: Graduate; MBA Preferred
Salary Budget: ₹6–8 LPA Fixed + 10% Performance-Linked Variable
Employment Type: Full-Time

Candidate Location Preference: We are specifically looking for candidates from outside Odisha (Non-Odisha candidates). Candidates must be willing to relocate to Bhubaneswar, Odisha, and travel across India as required.

About the Role

We are looking for an experienced and commercially driven Area Manager to oversee business growth, operational excellence, and brand consistency across multiple outlets. The candidate will be responsible for managing company-owned and franchise outlets, driving sales and profitability, ensuring operational standards, developing teams, and supporting new store launches.

Candidates with prior experience in coffee chains are strongly preferred. Experience in multi-unit café operations, QSR, retail, or hospitality will also be considered.

Key ResponsibilitiesBusiness Growth & Profitability

- Drive sales, revenue growth, and profitability across assigned outlets.

- Monitor daily business performance, KPIs, and outlet-level P&L.;

- Identify opportunities to improve footfall, average transaction value, and repeat customer visits.

- Implement corrective action plans for underperforming outlets.

Operations Management

- Ensure consistent implementation of operational SOPs, service standards, product quality, hygiene, and food safety.





- Conduct regular operational audits and compliance reviews.

- Monitor inventory, wastage, stock movement, and cost-control measures.

- Ensure smooth day-to-day outlet operations.

Team Leadership & Development

- Lead, coach, and develop Outlet Managers and store teams.

- Manage manpower planning, scheduling, and workforce productivity.

- Support recruitment, onboarding, training, and performance management.

- Build a high-performance culture focused on accountability and customer satisfaction.

Customer Experience & Brand Standards

- Ensure consistent customer experience and service excellence across outlets.

- Monitor customer feedback, online reviews, and complaint resolution.

- Implement initiatives to improve customer satisfaction and repeat business.

- Maintain brand presentation, ambience, merchandising, and service standards.

Franchise Operations Management

- Support onboarding and operational management of franchise partners.

- Ensure franchise compliance with brand standards, SOPs, quality benchmarks, and commercial agreements.

- Build strong relationships with franchise partners.

- Conduct franchise business reviews and implement performance improvement plans.

New Store Launch & Expansion

- Support pre-opening activities, recruitment, training, and inventory setup.

- Coordinate with projects, procurement, supply chain, HR,



and marketing teams.

- Ensure successful outlet launches and stabilization within defined timelines.

MIS, Controls & Compliance

- Review daily and weekly MIS reports and business dashboards.

- Ensure compliance with audit standards, cash controls, licensing, statutory requirements, and safety norms.

- Maintain disciplined reporting and timely escalation of operational issues.

Required Skills & Qualifications

- 6–8 years of experience in multi-unit café, QSR, retail, or hospitality operations.

- Prior experience managing multiple outlets is mandatory.

- Coffee chain experience is strongly preferred.

- Experience managing both franchise and company-owned outlets.

- Strong commercial understanding and outlet-level P&L; ownership.

- Knowledge of inventory management, food costs, wastage control, and operational audits.

- Excellent leadership, coaching, and stakeholder management skills.

- Strong analytical and problem-solving abilities.

- Willingness to travel extensively across India.

Ideal Candidate Profile

- Solid operational and commercial acumen.

- Experience in managing multiple café or QSR outlets.

- Ability to drive sales growth and outlet profitability.

- Strong team management and leadership capabilities.

- Hands-on approach to operations and business performance.

- Ability to manage expansion and new outlet launches.

Preferred Industry Background

Candidates from coffee chains, QSR brands, quick-service retail, or hospitality businesses with multi-unit operations will be preferred.

Compensation Structure: ₹6–8 LPA Fixed + 10% Performance-Linked Variable.

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