About the Role
Manager Breakdown Maintenance & Preventive Maintenance is to ensure that equipment and machinery in a Café set up are maintained and repaired efficiently when they break down or experience unexpected failures. The role involves a combination of technical, managerial, and organizational tasks. Here are the

key responsibilities
. Roles and Responsibility:
• Break down maintenance: Responsible for 450 cafes and 200 CDX(Xpress) outlets across the country .
• Repair & maintenance: Responsible for 450 cafes and 200 CDX(Xpress) outlets across the country .
• Supervision: Building program of all heating and A/C and Refrigeration based on daily schedules
• Equipment Inspection and Assessment: Conduct regular inspections of supplies, tools, machinery and equipment to identify potential issues.
• Emergency Response: Quickly respond to breakdowns or unexpected equipment failures, ensuring that downtime is minimized to maintain
• Diagnosis: Identify the root causes of equipment failures and breakdowns by working with maintenance teams and using diagnostic tools.
• Coordination: Coordinate with maintenance technicians, mechanics, and engineers to ensure prompt repair and maintenance activities
• Resource Allocation: Allocate resources, such as personnel, tools, and spare parts, to address breakdowns efficiently.
• Scheduling: Develop and maintain a maintenance schedule to prevent future breakdowns by conducting routine maintenance activities and predictive maintenance.
• Cost Management: Monitor and manage the budget allocated for breakdown maintenance,



making sure it is used effectively and efficiently.
• Vendor Management: Work with external vendors and suppliers to source replacement parts and services as needed for repairs.
• Documentation: Maintain detailed records of equipment breakdowns, repairs, and maintenance activities for future reference and analysis.
• Reporting: Provide regular reports to higher management on breakdown statistics, downtime, and measures taken to address them.
• Safety Compliance: Ensure that all maintenance activities comply with safety regulations and standards to protect the well-being of maintenance staff and other employees.
• Training: Develop and implement training programs for maintenance personnel to enhance their skills in diagnosing and repairing equipment.
• Continuous Improvement: Identify opportunities for process and equipment improvement to reduce the frequency of breakdowns.
• Inventory Management: Oversee the inventory of spare parts and supplies required for breakdown maintenance to ensure an adequate supply.
• Root Cause Analysis: Conduct root cause analysis to prevent recurring breakdowns by addressing underlying issues.
• Quality Control:



Ensure that equipment repairs and maintenance are done to high standards to prevent frequent breakdowns and maximize equipment lifespan.
• Collaboration: Work closely with other departments, such as production and engineering, to understand their needs and coordinate maintenance activities accordingly.
• Overall, the breakdown maintenance manager plays a crucial role in minimizing equipment downtime, ensuring the reliability and efficiency of production processes, and reducing maintenance-related costs QSR (Quick Service restaurant) workplace. Experience & Qualification:
• Any bachelor's degree (mechanical, electrical, industrial, etc.) is preferable.
• 10+ years of experience. 5+ Years
- experience in Retail chains.
• Good Arithmetical & Reasoning Ability
• Effective communication skills to convey technical information to team members, other departments, and stakeholders.
• Clear communication during breakdown situations to coordinate activities and provide updates.
• Extensive Experience in A/C and Refrigeration for Repair and maintenance of equipment in Cafés
• Capability to assess the technical skills of the maintenance team.
• Knowledge In Troubleshoot
• Familiarity with Computerized Maintenance Management Systems (CMMS) for tracking and managing maintenance activities.
• Ability to leverage technology for planning, scheduling, and analyzing breakdown maintenance data. Language Fluency: English, Hindi and Kannada. Open to travel PAN India

📌 Manager - Breakdown & Repair Maintenance (Bengaluru)
🏢 Café Coffee Day
📍 Bengaluru