About The Role
We are looking for a proactive and detail-oriented Program Manager to coordinate between the IIT Jodhpur and Masai teams. The ideal candidate will ensure smooth program execution by managing day-to-day coordination, handling documentation, resolving stakeholder queries, and providing operational support.
Key Responsibilities
• Act as the primary point of contact between IIT Jodhpur and the Masai team.
• Coordinate with internal and external stakeholders to ensure seamless program execution.
• Verify and manage student and program-related documentation.
• Handle queries from students, faculty, and internal teams in a timely manner.
• Support onboarding, program operations, and administrative activities.
• Track program progress and ensure timely completion of assigned tasks.
• Maintain accurate records and prepare reports as required.
• Escalate issues proactively and coordinate with relevant teams for resolution. Requirements
• 1–3 years of experience in Program Management, Operations, Project Coordination, or a similar role.
• Excellent communication and stakeholder management skills.
• Strong organizational and coordination abilities.
• Attention to detail with good documentation skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Google Workspace or Microsoft Office.
• Prior experience in the EdTech or education sector is a plus. Preferred Skills
• Solid problem-solving and analytical skills.
• Ability to work independently and take ownership.
• Customer-first mindset with excellent interpersonal skills.
• Adaptability and willingness to work with cross-functional teams.