06 Nov
|
Emeritus
|
Hyderabad
06 Nov
Emeritus
Hyderabad
Head –
- Information Technology
Location: University of Colorado Denver –
- Hyderabad India Campus
Reports to: Chief Operating Officer –
- India Campus
Type: Full time | On-site | Leadership Role
Role Summary The Head –
- Information Technology will lead the technology strategy, digital infrastructure, cybersecurity, systems delivery, and IT operations for the University of Colorado Denver (CU Denver) Hyderabad India Campus. This is a foundational leadership role responsible for establishing a secure, resilient, service-oriented, and scalable technology environment from campus launch through steady-state operations.
The role will partner closely with CU Denver and CU System constituents [MB1] to align local technology architecture, policies, data governance, and service standards with institutional expectations, while ensuring compliance with applicable Indian requirements and the practical needs of students, faculty, professional staff, and campus partners.
Key Responsibilities
IT Strategy, Architecture &
- Campus Readiness
- Develop and execute a multi-year IT strategy aligned with the Hyderabad campus business plan, academic portfolio, student experience, and CU Denver/CU System technology standards.
- Lead technology mobilisation for the campus, including network, Wi-Fi, internet connectivity, endpoint computing, classrooms, labs, AV, telephony, printing, identity, and collaboration tools.
- Define secure, scalable architecture and technology roadmaps for campus growth, programme expansion, and hybrid or digitally enabled learning.
Applications, Data &
- Digital Services
- Own the implementation and integration of core systems such as student information, admissions CRM, learning management, HR, finance, library, access control, attendance, facilities, and service-management platforms.
- Establish data governance, master-data management, reporting standards, retention controls, and appropriate access to institutional and student information.
- Enable seamless digital services for students and staff, including account provisioning, self-service, mobile access, learning technologies, and campus communications.
Cybersecurity, Privacy &
- Business Continuity
- Implement an information-security and cyber-risk programme covering identity and access management,
endpoint protection, vulnerability management, monitoring, incident response, and security awareness. [MB2]
- Ensure technology operations support applicable Indian data-protection, privacy, cyber-security, regulatory, and institutional-policy requirements.
- Maintain disaster-recovery, backup, business-continuity, and cyber-incident response plans; conduct testing and report material risks to campus leadership.
IT Service Delivery &
- Operations
- Establish an IT service desk, service catalogue, SLAs, escalation processes, asset lifecycle controls, change management, and problem-management practices.
- Ensure reliable availability, performance, maintenance, and support for campus systems and technology-enabled teaching and administration.
- Provide responsive, user-cent e red support to students, faculty, professional staff, visitors, and external partners, including during campus launch and major events.
Leadership, Budget &
- Vendor Management
- Build and lead a capable IT team, defining roles, performance expectations, professional development, and an inclusive service culture.
- Prepare and manage the IT budget, technology procurement, license renewals, capital projects, and total-cost-of-ownership planning.
- Select and manage technology vendors, implementation partners, managed-service providers, and telecommunications providers; ensure contract, SLA, security, and performance compliance.
Governance &
- Stakeholder Collaboration
- Serve as the principal IT adviser to the COO and campus leadership team, providing clear reporting on service performance, technology risks, cybersecurity, projects, and budget.
- Coordinate with CU Denver/CU System IT, academic leadership, registrar, admissions, HR, finance, campus operations, student affairs, and external regulators or partners.
- Develop and maintain IT policies, standards, operating procedures, risk registers,
technology inventories, and audit evidence.
Qualifications &
- Experience
- Bachelor’s or master’s degree in Information Technology, Computer Science, Engineering, Information Systems, or a related discipline.
- 12–15 years of progressive experience in IT leadership, preferably in higher education, an international campus, a complex multi-site organisation, or a similarly regulated environment.
- Demonstrated experience establishing or transforming IT infrastructure, enterprise applications, cybersecurity, service management, and digital learning environments.
- Experience working with international stakeholders and aligning local operations with global technology governance and service standards.
- Strong knowledge of Indian data-protection, cyber-security, technology procurement, and regulatory considerations.
Required Skills
- Technology Strategy &
- Transformation: Ability to translate institutional priorities into a practical, sequenced technology roadmap.
- Cybersecurity &
- Risk: Strong understanding of security controls, privacy, incident management, resilience, and audit readiness.
- Enterprise Systems Integration: Experience connecting SIS, LMS, CRM, ERP, HRMS, identity, access, and reporting platforms.
- Service Leadership: Commitment to measurable, responsive, and student-centred IT service delivery.
- Programme &
- Vendor Management: Proven ability to deliver complex projects, negotiate with suppliers, and control costs and risk.
- Communication &
- Stakeholder Management: Ability to explain technical issues clearly and build trust with academic and non-technical stakeholders.
Why Join Us?
- Help establish the technology foundation for CU Denver’s Hyderabad India Campus.
- Shape a secure, digitally enabled, globally connected learning and working environment.
- Work with CU Denver and CU System colleagues on an ambitious international higher-education initiative.
- Lead technology innovation with visible impact on students, faculty, staff, and the wider campus community.
[MB1] Do we have a sense of how this role will interact with, or not, the Denver CIO, Anschutz CIO, System CIO and our teams? [MB2] Do we have a sense of how this role will interact, or not, with our CISO?
📌 Head - Information Technology- University of Colorado Denver – Hyderabad India Campus
🏢 Emeritus
📍 Hyderabad