Own retention, expansion and outcomes for enterprise customers.
Key Responsibilities
- Own a portfolio of enterprise customers
- Drive product adoption and usage
- Identify expansion and upsell opportunities
- Manage renewals and reduce churn
- Be the voice of the customer internally
Requirements
- 3-5 years in customer success or account management
- Experience with B2B SaaS products
- Solid relationship-building skills
- Data-driven approach to customer health
- Experience with enterprise accounts
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📌 Customer Success Manager (Bengaluru)
🏢 House of PY Technologies
📍 Bengaluru
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