- Lead and manage a team focused on credit card operations and services.
- Responsible for overseeing team performance, ensuring targets and quality standards are met.
- Coordinate with various stakeholders to streamline credit card processes.
- Handle escalations and provide guidance to team members.
- Monitor daily operations and implement improvements for efficiency.
- Ensure compliance with banking and financial regulations related to credit cards.
- Drive team motivation and foster a cooperative work environment.
- Support training and development initiatives for team members.