Associate, Technology Vendor Management professional will manage and strengthen relationships with third-party vendors and service providers. The role will be responsible for vendor governance, performance management, contract and SLA oversight, risk and compliance coordination, and continuous improvement across the vendor lifecycle.

The ideal candidate will have robust stakeholder-management, analytical, negotiation, and problem-solving skills, with the ability to work effectively across business, procurement, risk, finance, legal, and operations teams.

Technology Vendor Management professional will transform how third-party technology vendors and service providers are managed by leveraging Artificial Intelligence, Generative AI, automation, and advanced analytics across the vendor lifecycle. The role will focus on developing and applying AI-enabled approaches to vendor governance, performance intelligence, contract and SLA management, risk monitoring, compliance, and operational decision-making. The professional will use vendor, operational, contractual, and performance data to generate actionable insights,



identify emerging risks and trends, automate manual activities, and improve vendor outcomes.

The role will partner with Technology, Procurement, Risk, Finance, Compliance, and vendor stakeholders to identify business problems that can be addressed through GenAI, intelligent automation, predictive analytics, and data-driven solutions.

Responsibilities will include exploring and implementing AI use cases such as automated vendor-performance analysis, SLA and KPI intelligence, contract summarization and obligation tracking, risk and anomaly identification, executive reporting, vendor scorecards, and AI-assisted governance.

The ideal candidate will combine a strong understanding of technology vendor management with hands-on AI and data capabilities. The individual should be comfortable experimenting with and applying GenAI/LLMs, prompt engineering, AI agents and workflows, automation platforms, data visualization, and analytical tools to solve real-world vendor-management problems.

📌 Associate- Technology Vendor Management (Gurugram)
🏢 American Express
📍 Gurugram