We are looking for an Operations Executive to manage daily operations, customer support, order management, and coordination with vendors and delivery partners.
Key Responsibilities
Customer Support: Handle customer queries, complaints, and provide timely support.
SKU Management: Manage SKU updates, product availability, and related issues.
Order Management: Handle order processing, tracking, cancellations, and delivery coordination.
Vendor & Rider Coordination: Coordinate with vendors, customers, and riders for smooth operations.
Resolve customer, vendor, and rider escalations and ensure timely issue resolution.
Required Skills & Qualifications
Good communication and coordination skills.
Basic knowledge of MS Excel and Google Sheets.
Robust problem-solving abilities.
Ability to multitask and work in a rapid-paced environment.
Customer-focused approach.
Pay: ₹20,000.00 - ₹25,000.00 per month
Advantages:
Health insurance
Paid sick time
Provident Fund