Role & responsibilities

Job Title: Microsoft 365 Administrator

Skill Cluster: Microsoft 365 Administration
Location: Chennai
Experience: 810 Years

Job Description

We are looking for an experienced Microsoft 365 Administrator to manage, support, and administer Microsoft 365 cloud services in an enterprise setting. The candidate should have strong hands-on experience in Microsoft 365 administration, user management, security, troubleshooting, and service operations.

Key Responsibilities
Administer and support Microsoft 365 services in an enterprise setting.
Manage Microsoft Entra ID (Azure AD) users, groups, roles, licenses, and access.
Manage Exchange Online, mailboxes, distribution groups, shared mailboxes, and email policies.
Administer Microsoft Teams, SharePoint Online, and OneDrive.
Manage Microsoft 365 licenses, subscriptions, and service configurations.
Handle user provisioning, de-provisioning, password/access issues, and permission management.
Troubleshoot Microsoft 365 incidents, service issues, authentication problems, and connectivity issues.
Implement and support MFA, Conditional Access, SSO,



and identity/security policies.
Monitor Microsoft 365 service health and resolve issues within defined SLAs.
Work with security and infrastructure teams on Microsoft 365 security and compliance requirements.
Perform administrative activities, configuration changes, migrations, and upgrades.
Create and maintain technical documentation, SOPs, and operational procedures.
Provide L2/L3 support and participate in incident, problem, and change management activities.

Mandatory Skills
Microsoft 365 Administration
Microsoft Entra ID / Azure AD
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive
Microsoft 365 License Management
MFA / Conditional Access
Active Directory
Microsoft 365 troubleshooting
PowerShell scripting

Positive to Have
Microsoft Intune
Microsoft Defender
Microsoft Purview
Microsoft 365 Security & Compliance
Exchange Online migration experience
Automation using PowerShell
ITIL / ITSM experience

📌 Microsoft 365 Administrator Chennai
🏢 Cerebra
📍 Chennai