Key Responsibilities:
Manage inbound operations and ensure customer satisfaction.
Coordinate with logistics service providers (LSPs) to meet customer requirements.
Provide accurate inputs for LSP billing and production planning.
Review daily working processes and engage in people management.
Ensure adherence to standard operating procedures (SOPs).
Participate in quality assurance initiatives and maintain a protected working environment.
Develop high-performance culture within the team and monitor individual performance.
Manage operational issues and escalate as necessary.

Experience:
Minimum 6 years of logistics experience.
Minimum 3 years in healthcare industries. (Mandatory)




Minimum 2 to 3 years of experience in a cross-functional/matrix organization.

Qualification:
Bachelors Degree.
Diploma in Supply Chain Management (SCM) / Logistics.

Skills and Competencies:
Robust communication skills (English/local language), both spoken and written.
Leadership and people management skills.
Knowledge of PAN India transportation.
Positive documentation skills (screening, archiving, retrieval).
Customer orientation and decision-making abilities.
Planning and organizing skills.
Commitment to excellence and problem-solving capabilities.

📌 Assistant Manager Chennai
🏢 Dhl Supply Chain
📍 Chennai