Account Manager Native German Language Expert

Experience: 2 years minimum experience in any German process and awareness of ecommerce and ERP technologies.

Job Description

Were looking for a dedicated account manager to maintain our clients’ accounts and serve as our main point of contact.

Our ideal candidate will have a passion to provide exceptional customer service. Applicants should also be conversant with various ecommerce technologies and German Language.

Objectives of this Role
Act as the main point of contact in all matters relating to client concerns and needs.
Build and strengthen client relationships to achieve long-term partnerships.
Maintain accurate client records, keeping track of any contract updates and renewals.
Work with sales and Software development team to ensure KPIs are being met.




Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.

Daily and Weekly Responsibilities
Take inquiries and requests from customers and address their needs.
Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs.
Meet regularly with other members of the team to discuss progress and find current ways to improve business.
Generate progress reports to give to clients and higher-ups within the organization.
Identify upsell, cross-sell, and renewal opportunities.

Skills and Qualifications
Robust written and verbal communication skills in native German Language
Positive attention to detail and organizational skills.
Ability to multitask and juggle several responsibilities simultaneously.

📌 Accounts Manager Native German Language Expert Noida
🏢 INGOLD SOLUTIONS
📍 Noida