Department: Franchise Operations / Business Support
Experience: 1- 6 Years
Employment Type: Full time
Travel Requirement: High Traveling Across Assigned Centers & Territories
Job Summary
ICA Eduskills is looking for an energetic and proactive Franchise Support Manager (FSM) for Pune location. The role involves extensive traveling to franchise centers for operational support, business coordination, admission activities, audit, and relationship management. Candidate should be comfortable with frequent travel and field coordination.
Roles & Responsibilities
Handle franchise center operations and support activities
Travel regularly across assigned centers and territories
Coordinate with franchise partners for admissions, marketing, and student support
Monitor center performance and ensure smooth operations
Conduct operational visits, audits, and review meetings
Support local marketing and business development activities
Resolve franchise operational issues and escalations
Ensure implementation of company SOPs and guidelines
Maintain MIS reports, visit reports, and business trackers
Coordinate with Head Office and internal departments
Candidate Profile
Graduate/MBA preferred
Solid communication and relationship management skills
Comfortable with extensive field travel
Experience in franchise operations, education industry, retail operations, or business coordination preferred
Positive knowledge of MS Excel and reporting
Ability to handle multiple centers and operational activities
📌 Franchise Support Manager Fsm Pune (India)
🏢 Ica Edu Skills
📍 India
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