Bpo Assistant Manager Insurance Pune (India)

Bpo Assistant Manager Insurance Pune (India)

05 Nov
|
Kriyalogic Technologies
|
India

05 Nov

Kriyalogic Technologies

India

BPO Assistant Manager - Insurance

Location: Pune

Experience: 5–8 Years

Industry: Insurance / BFSI (Mandatory)

Key Responsibilities

Manage day-to-day BPO operations and process delivery.

Lead and manage team leaders and associates.

Monitor KPIs, SLAs, productivity, and quality.

Handle client coordination and operational escalations.

Ensure process compliance and achieve business targets.

Drive team performance and process improvements.

Prepare daily and monthly performance reports.

Required Skills

5–8 years of BPO operations experience.

Insurance or BFSI domain experience is mandatory.

Robust team management and leadership skills.

Good knowledge of SLA, KPI, and quality metrics.

Excellent communication and stakeholder management skills.

Pay: ₹700,000.00 - ₹750,000.00 per year

Advantages
Versatile schedule

Work Location: In person

📌 Bpo Assistant Manager Insurance Pune (India)
🏢 Kriyalogic Technologies
📍 India

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