Attending calls from employees regarding medical reimbursement claims, resolving their queries and following up on pending issues.
Coordination with the Operations Team:* Following up on pending claims and ensuring timely processing, with a target of closing claims within 24–48 hours, wherever feasible.
Claims Processing: Assisting with manually submitted Post-Retirement Medical Perks (PRMB) claims, including bill-wise data entry and scrutiny of claims and supporting documents wherever required.
Candidates who perform well and demonstrate dedication may have an chance to continue on a long term basis, along with other applicable advantages.