Salon Manager Job Description

Position Salon Manager

Job Summary

We are looking for an experienced and customer-focused Salon Manager to oversee the day-to-day operations of the salon, manage staff, drive sales, maintain service quality, and ensure an excellent client experience.

Key Responsibilities
Manage daily salon operations, opening/closing, appointments, and staff schedules.
Lead, motivate, and supervise hairstylists, beauticians, therapists, receptionists, and support staff.
Ensure high standards of customer service and salon hygiene.
Handle customer queries, feedback, complaints, and service recovery professionally.
Monitor daily sales, revenue, expenses, and overall salon performance.
Drive retail product sales, memberships, packages, and repeat bookings.
Achieve monthly sales and revenue targets.
Manage inventory, stock levels, product usage, and vendor coordination.
Ensure staff follow salon SOPs, grooming standards, and service protocols.
Conduct staff training, performance reviews, and regular team meetings.
Maintain accurate records for sales,



attendance, inventory, and customer information.
Support marketing activities, promotions, events, and client retention initiatives.
Ensure compliance with safety, hygiene, and operational standards.

Requirements
25+ years of experience in salon, spa, beauty, hospitality, or retail management.
Solid leadership and team-management skills.
Excellent communication and customer-handling abilities.
Valuable understanding of salon services, products, and retail sales.
Target-oriented with strong business and problem-solving skills.
Comfortable handling billing, reports, inventory, and basic computer applications.
Well-groomed, qualified, and customer-focused.

Key Performance Indicators
Monthly revenue and sales targets
Customer satisfaction and retention
Repeat bookings
Retail/product sales
Staff productivity and attendance
Inventory control and wastage
Overall salon profitability

📌 Urgent Hiring For Salon Manager Mumbai (India)
🏢 Helaros Ventures
📍 India