We are looking for an experienced Branch Manager to oversee overall branch operations, drive business growth, achieve financial targets, manage employees, and ensure compliance with banking regulations.
Key Responsibilities:
Develop strategies to increase deposits, savings and current accounts, and loan business.
Review and approve personal, business, and gold loan applications within authorized limits.
Manage daily branch operations and allocate work among Assistant Managers, Officers, and Clerks.
Achieve business targets assigned by Head Office through effective team management.
Maintain relationships with key customers, business owners, and entrepreneurs.
Monitor loan recovery, control overdue accounts, and minimize Non-Performing Assets (NPAs).
Ensure compliance with RBI guidelines and internal banking policies.
Maintain branch security, cash safety, and protected deposit locker security.
Handle escalated customer complaints and maintain high customer satisfaction.
Monitor employee performance and maintain a positive working workplace.
Ensure smooth internal and external audits with no compliance discrepancies.
Required Skills:
Solid leadership and team management
Business development and target achievement
Loan appraisal and approval
NPA management and loan recovery
Banking operations and regulatory compliance
Customer relationship management
Decision-making and problem-solving
Solid communication skills