Role & responsibilities
Processing tasks assigned as per defined process SLA and providing solutions within the timelines.
Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence.
Processing Credit card billing payments
Understanding client requirement and resolving queries through emails.
Adhering to companys compliances and policies.
Completely work from office

Preferred candidate profile
Good communication skills (Written & Verbal)
Good Analytical, logical, and reasoning skills.
Must have basic skills in usage of MS word and MS excel.
Positive keyboard skills need to be able to toggle between many screens with speed and must be able to type with 30WPM and 90 percent accuracy.
Must be willing to work in adaptable shifts, multitask and be adaptable to change.
Self-starter with an ability to work in a team workplace.
Must be able to handle the stress and pressure of SLAs

BE/B.Tech graduates are not eligible

📌 Transctn Procng Offcr Banking Non Voice Pune (India)
🏢 Mphasis
📍 India