We are looking for a responsible and target-oriented Collection Executive to manage outstanding payments, follow up with customers, and ensure timely recovery of dues. The candidate should have positive communication, negotiation, and problem-solving skills.
Key Responsibilities
Contact customers through phone calls, emails, and messages for payment follow-ups.
Follow up on outstanding invoices and overdue payments.
Ensure timely collection of payments as per company policies.
Maintain accurate records of customer payments and collection activities.
Resolve customer queries related to outstanding balances and payments.
Coordinate with the sales and accounts departments regarding pending payments.
Send payment reminders and statements to customers.
Meet daily, weekly, and monthly collection targets.
Prepare collection reports and submit them to the reporting manager.
Escalate long-pending or disputed accounts to management.
Required Skills
Positive communication and convincing skills.
Basic knowledge of MS Excel and computer operations.
Strong follow-up and negotiation skills.
Ability to achieve collection targets.
Customer relationship management.
Good problem-solving and time-management skills.
Educational Qualification
Minimum 12th Pass / Graduate in any stream.
Basic accounting knowledge will be an advantage.
Pay: ₹20,000.00 - ₹22,000.00 per month
Perks
Leave encashment
Provident Fund
Work Location: In person
📌 Collection Executive Surat
🏢 ENBMW
📍 Surat
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