Detailed Duties and Responsibilities
Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
Practices of our Center in terms of maintaining, updating, and retrieving patient data in the System
Obtaining and entering current patient demographics
Reviewing all forms for accuracy and completion according to Center policies prior to accepting
Other general responsibilities of a Receptionist at a Hospital
Grooming standards of the centre to be followed
Billing for the patients and closure of account on daily basis before leaving
Escorting patients and attendants
Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)
Maintaining the In & out appointment timings and end of the month preparing reports sending it to manager.
11 Appointment booking and follow ups for OPD patients.
12.Resechulding of the OPD appointments
Daily reports sending it to all concern department
Skills and specifications
Willingness to discover and develop meaningful patient relationship
Friendly, Polite and tactful attitude
3.Excellent communication and positive presentation skills 4.Ability to cope up with multiple projects and deadlines
5.Ability to motivate and energize the fellow team members
6.Ability to tackle with diverse customers
Willing to build a long –term relationship with the customer
Job Types: Full time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits
Health insurance
Leave encashment
Provident Fund
Experience:
Microsoft Office: 3 years (Preferred)
Front desk - Receptionist: 3 years (Required)
total work: 5 years (Required)