Job Responsibilities:
Handle customer queries, complaints and follow-ups.
Maintain strong relationships with existing customers.
Coordinate with internal teams for orders, production and dispatch.
Ensure timely resolution of customer issues.
Maintain customer records and CRM reports.
Requirements:
2–3 years of experience in CRM / Customer Handling.
Experience in any manufacturing industry is compulsory.
Positive communication and coordination skills.
Robust follow-up and problem-solving abilities.
Advantages
Internet reimbursement
Paid sick time
Paid time off
Provident Fund
Application Question(s):
Are you located in Mumbai?
Do you have experience in any Manufacturer Company? ( Candidates with Experience in Any Manufacturing company will be preferred )
Experience:
Customer relationship management: 2 years (Preferred)
Work Location: In person
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