Key Responsibilities Event Website Development:
Build and configure event websites and registration portals based on event requirements.
Integrate website data with event management platforms such as MMS (Salesforce), On24, and Touchcast.
Ensure all web builds align with compliance, consent policies, branding, and accessibility standards.
Conduct thorough website testing and troubleshooting to resolve technical issues.
Implement website changes, updates, and enhancements as required.
Registration & Attendee Management
Support the Meetings & Events Registration Lead in managing attendee registration processes.
Troubleshoot and resolve user experience and registration issues.
Manage waitlists, approvals, rooming lists, and attendee changes in collaboration with event owners.
Ensure a seamless integration between the registration system and other event technologies.
Communication & Reporting
Coordinate the distribution of invitations, reminders, and confirmation emails.
Generate and maintain reports on event registration metrics.
Assist in post-event website updates, data uploads, and billing reconciliations.
Support the creation and distribution of post-event feedback surveys.
Additional Responsibilities
Support special projects and taskforces as assigned.
Develop and refine best practices for web builds and attendee registration processes.
Job Qualifications Must have
At least 2 years of working knowledge of building events in Cvent or supporting Cvent registration system. ( non- negotiable)
Strong written & verbal communication skills, including advanced PowerPoint & Excel
Excellent attention to detail
Ability to simplify complex themes
Proven teaming skills and ability to work with large and complex global teams
Solid Stakeholder Management
Experience of Change Management; Process Design / Process Improvement Required Skills The person in this role will need solid skills and experience in:
Robust working knowledge and hand on experience of Cvent and its products in a project delivery or event build setting
Experience in a cross-border role, successfully managing multiple complex projects at a global level
Considerable experience of delivering brand, marketing and communications projects in global organizations
Outstanding communication skills
Optional Skills
Knowledge of registration systems and project management is preferred
Knowledge of the Travel Industry, desired