Roles& Responsibilities
Patient Check-In &
Check-Out: Greet arrivals, verify identity and health insurance details, and guide patients through intake paperwork.
Scheduling &
Appointments: Book, reschedule, or cancel patient appointments in person or over the phone, and send out appointment reminders.
Phone &
Communication Management: Answer incoming switchboard or multi-line calls, screen inquiries, route calls to specific departments, and take accurate messages.
Billing &
Payments: Collect co-payments, process basic financial balances, reconcile daily cash logs, and coordinate with third-party billing.
Record Keeping: Update electronic health records (EHR), scan documents, and maintain strict patient confidentiality (such as HIPAA compliance).
Setting &
Safety: Keep the waiting and reception area clean and organized, manage visitor badges/access, and stay calm to assist staff during medical emergencies.
📌 Front Desk Receptionist New Delhi (India)
🏢 BR Healthcare Ventures
📍 India
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