Head Of Department Hod – Counselling Vadodara

Head Of Department Hod – Counselling Vadodara

05 Nov
|
Kanan.co
|
Vadodara

05 Nov

Kanan.co

Vadodara

THIS IS AN 100% ONSITE ROLE - VADODARA LOCATION

Key Responsibilities

Team Leadership & Management
Lead, mentor, and manage counselling teams across five offices in Vadodara.
Set team targets, monitor individual and team performance, and drive productivity.
Build a performance-driven culture focused on student satisfaction and business growth.

Geography Management
Oversee counselling operations for Europe, Germany, the UK, Australia, and New Zealand.
Ensure teams have updated knowledge of admission requirements, visa processes, university offerings, and country-specific policies.
Develop strategies to increase student enrolments across these destinations.

Branch Coordination
Coordinate with company branches across India to ensure smooth counselling operations.
Establish standard operating procedures and maintain consistency in counselling quality.
Work closely with internal departments to streamline student journeys.

Agent Network Management
Oversee and strengthen relationships with approximately 600 overseas education agents.
Drive agent engagement, productivity, and student conversion.




Develop strategies to improve agent-generated business and maintain solid partnerships.

Business Growth & Performance
Drive admission conversions and achieve assigned business targets.
Analyse performance metrics, identify gaps, and implement improvement strategies.
Prepare regular business reports and present performance updates to senior management.

Required Skills & Qualifications
Proven experience in the overseas education or study abroad industry.
Previous experience in a senior leadership or HOD-level counselling role.
Robust knowledge of Europe, Germany, UK, Australia, and Current Zealand education markets.
Demonstrated ability to manage large counselling teams and multi-location operations.
Experience handling agent networks and channel partnerships.
Excellent leadership, communication, negotiation, and decision-making skills.
Strong understanding of sales, student counselling, admissions, and conversion processes.

📌 Head Of Department Hod – Counselling Vadodara
🏢 Kanan.co
📍 Vadodara

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