Job Responsibilities and Major Activities / Tasks:
IT infrastructure and operations: Lead the secure and reliable operation of Chennai Plant servers, storage, Microsoft Active Directory, Microsoft Exchange, Microsoft Entra ID services, backups, service desk processes and associated infrastructure.
Network and cybersecurity: Manage network availability, security controls, device management, network segmentation and SD-WAN services; identify, assess and escalate operational and cybersecurity risks.
Virtualisation and resilience: Configure, maintain and monitor Hyper-V, failover clustering and hyperconverged infrastructure on approved Windows Server platforms; support business continuity and disaster-recovery testing.
End-user services: Coordinate the resolution of escalated end-user incidents and service requests, ensuring effective communication and resolution in line with agreed service levels.
Workplace and plant technology: Oversee IP telephony, video conferencing, VoIP, printers, CCTV, endpoint software, CAD application installation and support, and other approved plant technology services.
Applications and manufacturing support: Coordinate reliable support for business and manufacturing applications used at Chennai Plant, working with regional,



global and third-party support teams where required.
IT projects and change: Plan and deliver plant IT projects and approved India or global IT initiatives within agreed scope, schedule, budget, security and change-management requirements.
Budget and cost management: Prepare and manage the annual Chennai Plant IT budget, monitor expenditure and identify prospects for cost optimization.
Assets, contracts and vendors: Maintain accurate IT asset and software records; manage vendors, annual maintenance contracts, service-level agreements and supplier performance to ensure service quality, compliance and value for money.
Compliance and audits: Support systems, inventory and process audits; maintain required documentation; and implement applicable EMS, QMS, 5S and customer-specific requirements.
Environmental responsibility: Ensure the secure and compliant disposal of e-waste and maintain complete disposal records.
Leadership and stakeholder management: Priorities operational activities, coordinate site support resources, communicate service status and risks, and work effectively with Chennai Plant stakeholders and regional and global IT teams. Role & responsibilities

📌 Group Leader It Chennai
🏢 Gestamp
📍 Chennai