We are looking for an experienced Jira Administrator responsible for administering, configuring and optimising the Jira platform. The role will support multiple teams/projects, maintain governance standards, troubleshoot platform issues and ensure reliable workflows, access controls, automation and reporting.
Key Responsibilities
Administer and configure Jira projects, workflows, issue types, screens and custom fields.
Configure and maintain permission schemes, notification schemes and workflow schemes.
Design and optimise workflows based on business and delivery requirements.
Create and maintain Jira Automation rules.
Manage users, groups, roles and project-level access.
Develop advanced JQL queries, filters, dashboards and reports.
Troubleshoot permissions, notifications, workflow and automation issues.
Support standardisation and governance across multiple Jira projects and teams.
Work with stakeholders to translate business requirements into scalable Jira configurations.
Support Jira upgrades/migrations, particularly Jira Cloud or Data Center settings.
Maintain documentation for configurations, processes and platform changes.
Support integration with tools such as Confluence and relevant reporting/BI solutions.
Mandatory / Primary Skills
Jira Administration
Workflows and Workflow Schemes
Permission & Notification Schemes
Custom Fields, Screens and Issue Types
JQL
Dashboards & Reporting
Jira Automation
Jira Cloud / Jira Data Center
Troubleshooting and platform governance
Stakeholder management