Qualification: Bachelor’s Degree/Diploma in IT, Computer Science or related field.
Shift Timings: Monday to Saturday | 11:30 AM – 9:30 PM
Role Overview:
We are looking for a technically skilled IT Operations Executive to manage daily IT operations, user administration, device management, technical support, and endpoint security.
Key Responsibilities:
Manage Microsoft 365 administration, Intune, Entra ID & SharePoint Online.
User account creation, permissions, licensing & access management.
Device management for Windows, macOS & iOS.
Troubleshoot hardware, software, network & Outlook-related issues.
Handle employee onboarding/offboarding and IT asset management.
Support data backup, migration, application deployment & system recovery.
Monitor endpoint compliance and assist with basic cybersecurity.
Maintain IT documentation, SOPs and asset records.
Coordinate with vendors for IT hardware, software and technical support.
Required Skills:
Solid knowledge of Microsoft 365 administration, Intune & Entra ID.
Experience in endpoint/device management and IT support.
Knowledge of RBAC, MDM, backup & data migration.
Basic understanding of cybersecurity and networking.
Positive troubleshooting, communication and documentation skills.
Good to Have: PowerShell | Microsoft Defender | Exchange Online | Apple Business Manager | Azure/AWS | ITIL
📌 Information Technology Operations Support Surat (India)
🏢 Hashtag Infosystem
📍 India
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