Role Description:

The Loyalty Manager is completely responsible for all priority customer engagement. The role is the single point of contact for priority customers. This includes setting up events, contacting priority customers to run them through upcoming projects and their perks, and staying in regular touch so they always know they have a Loyalty Manager who can help them.

The person must stay on top of their pipeline, work on Salesforce and keep funnel hygiene high, bring existing customers to site, and drive bookings for this channel. The role also travels across existing projects and current marketing offices to drive visibility for the priority channel.

Qualifications
Graduate / Postgraduate / MBA in any discipline
5–7 years of experience in real estate sales, preferably in customer relationship, loyalty, or priority-customer roles




Prior experience in the real estate industry is essential
Prior hands-on experience using Salesforce is a must
Strong track record of managing relationships with existing / booked customers
Willing to travel across projects and cities as needed
Willing to work a 6-day week and be at the site on weekends

Knowledge, Skills and Competencies:
Solid relationship management and customer engagement skills
Good understanding of the real estate market
Pipeline management with strong Salesforce / CRM discipline
Ability to plan and run customer events
Good communication and presentation skills
Self-driven, target-focused, and proactive

📌 Loyalty Manager Bangalore Urban
🏢 The Management Recruitment Group (MRG)
📍 Bangalore Urban