Role & responsibilities
Merchant Acquisition: Identify, pitch, and onboard premium, high-value accounts (hospitals, hotels, large retailers, luxury outlets, and service providers) for EDC machine installations.
Account Management &
Retention:

Act as the dedicated point of contact for assigned premium merchants, ensuring proactive engagement, prompt issue resolution, and zero churn.
Terminal Activation &
Usage (TPV):

Drive active terminal usage post-deployment, monitor transaction performance, and consistently meet monthly sales and TPV targets.
Field Execution &
KYC:

Conduct regular market visits for lead generation, KYC document collection, hardware deployment, and merchant staff training on billing and reconciliation.
Cross-Functional Coordination: Collaborate closely with internal operations, logistics,



and technical support teams for rapid onboarding and smooth service delivery.

Preferred candidate profile
Experience: 14 years of proven track record in B2B field sales or business development in Fintech, Payments, Banking, or POS/EDC acquiring.
Education: Any Graduate is mandatory
MBA is preferred but not essential.
Skills: Robust negotiation and communication skills, ability to independently navigate field visits, and proficiency with CRM apps and MS Excel for pipeline tracking.
Industry Background: Merchant acquiring, EDC/POS terminal sales, QR/soundbox sales, or banking merchant services.

📌 Key Accounts Specialist Chennai
🏢 PhonePe
📍 Chennai