Description
Business Development and Revenue Growth
· Drive EXIM sales growth by acquiring new customers and expanding business with existing customers.
· Retain and grow business from existing customers through regular engagement and solution-based selling.
· Follow up with customers regarding upcoming shipments and identify prospects for increasing cargo volumes.
· Promote multimodal logistics solutions including rail transportation, inland terminals, transportation, customs clearance, and freight forwarding services.
· Develop solid relationships with Beneficial Cargo Owners (BCOs), Shipping Lines, Freight Forwarders, CHAs, NVOCCs, and other industry stakeholders.
· Support achievement of monthly, quarterly, and annual sales targets.
Stakeholder Co-Ordination
· Coordinate with Shippers, CHAs, Freight Forwarders, Transporters, Operations Teams, and Shipping Lines for smooth cargo movement.
· Work closely with internal stakeholders to ensure seamless execution of customer shipments.
· Facilitate smooth customs clearance and cargo handling processes through coordination with relevant stakeholders.
· Coordinate with Shipping Lines for effective planning and movement of export and import cargo.
Market Intelligence and Reporting
· Monitor competitor activities, pricing trends, customer movements, and market developments.
· Maintain customer databases, sales pipelines, and CRM records.
· Prepare daily, weekly, and monthly sales reports and MIS.
Drive freight sales for Domestic Container Train Operations (CTO).
Propose innovative and cost-effective first mile and last-mile logistics solutions within the CTO business.