We are looking for an organized Operations & AMC Coordinator to manage customer service requests, maintain our Annual Maintenance Contract (AMC) schedules, track material dispatches, and coordinate field technician visits.
Key Responsibilities:
AMC Management: Maintain the master AMC tracker and schedule technician visits 30–60 days before contract due dates.
Customer Support Desk: Act as the primary contact for client breakdown calls, complaints, and service queries.
Logistics Tracking: Coordinate with suppliers and transport partners to ensure material supply reaches project sites on time.
Service Reports: Send completed site visit reports, AMC compliance sheets, and renewal proposals to clients.
Requirements:
3 to 6 years of experience in service desk or operations coordination (preferably in MEP, Fire Safety, or Industrial Equipment).
Excellent verbal and written communication skills.
Robust command of MS Excel / Google Sheets.
Pay: ₹18,000.00 - ₹25,000.00 per month
Perks
Leave encashment
Paid sick time
Paid time off
Work Location: In person
📌 Operations & Amc Co Ordinator Delhi (India)
🏢 Radiant Safety Systems
📍 India
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