Key Responsibilities
Customer Engagement: Warmly greet walk-in customers, assess their usage needs (budget, camera, battery, performance), and recommend suitable smartphone models and brands.
Product Demonstrations: Live-demonstrate smartphone features, OS functionalities, camera quality, and accessories (earbuds, chargers, covers, screen guards).
Sales &
Upselling:

Convert walk-in inquiries into confirmed sales, push profitable add-ons/accessories, and achieve monthly unit and revenue targets.
Financing &
Exchanges:

Assist customers with EMI/finance applications, credit approvals, and old-phone exchange valuations according to company policy.
Value-Added Services: Help customers with SIM card activations, initial device setup, data transfers, and attaching protection plans.
Store Upkeep: Keep display units charged, clean, security-tagged, and organized throughout the shift, while monitoring stock levels.
Billing &
Records:

Handle point-of-sale (POS) billing accurately and maintain basic logs of daily sales and customer inquiries.

Key Result Areas (KRAs) &
KPIs
Smartphone Unit &
Value Sales:

Measured by monthly quota achievement.
Accessory Attach Rate: Percentage of device sales that include paired accessories or protection plans.




Finance / EMI Conversion: Share of eligible buyers converted into finance or EMI schemes.
Walk-in Conversion Rate: Percentage of store visitors converted into paying customers.
Display Maintenance: 100% compliance on clean, working, and secure live demo handsets.

Qualifications &
Requirements
Education: 12th Pass (Higher Secondary) or Graduation preferred.
Experience: 1 to 3 years of retail sales experience, ideally within mobile phones, consumer electronics, or gadget showrooms.
Required Skills:
Solid working knowledge of current smartphone brands, specs, and mobile operating systems.
Consultative and customer-friendly communication style (proficiency in local languages like Bengali and Hindi is essential).
Basic computer and POS billing literacy.
Target-driven mindset with patience and problem-solving skills.

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate
Park Street, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education
Higher Secondary(12th Pass) (Required)

Experience
Mobile Phone Sales: 1 year (Required)

Work Location: In person

📌 Mobile Phone Sales Executive Kolkata
🏢 D u0026 P Services
📍 Kolkata