Customer

Billing &
Invoicing
Process customer invoices, credit notes and debit notes accurately and within agreed timelines.
Ensure completeness and accuracy of billing-related transactions.
Support customer master data maintenance and validation activities.
Cash Application &
Receipts Management
Record and apply customer payments accurately against open invoices.
Investigate and resolve unapplied payments, unidentified receipts and allocation discrepancies.
Coordinate with banks, treasury teams and business stakeholders for payment reconciliation.
Collections &
Follow-Up
Conduct collection activities through calls, emails and customer interactions.
Track overdue receivables and follow up on outstanding balances.
Support dunning and escalation processes in accordance with company policies.
Maintain collection logs and ensure timely resolution of payment delays.
Account

Reconciliations &
Query Resolution
Perform customer account reconciliations and resolve balance discrepancies.
Investigate billing, payment and deduction-related issues.
Coordinate with Sales, Customer Service, Commercial and Finance teams for dispute resolution.
Customer Credit

Management
Support customer onboarding activities including customer master creation and maintenance.




Perform credit-related checks and maintain customer records in accordance with company policies.
Assist in preparing credit exposure, overdue, and customer risk reports.
Monitor blocked orders, credit limit utilization, and aged receivables for assigned customers.
Coordinate with Sales, Commercial, and Finance teams for timely resolution of credit-related issues.
Escalate exceptions and potential credit risks to appropriate stakeholders.
Period-End Close Activities
Support month-end, quarter-end and year-end AR closing activities.
Prepare AR schedules, aging reports and reconciliation statements.
Ensure timely completion of close activities as per reporting timelines.
Compliance &
Internal Controls
Adhere to company policies, accounting guidelines and standard operating procedures.
Maintain audit-ready documentation and support internal and external audits.
Ensure compliance with internal controls and governance requirements.
Process

Improvement &
Automation
Identify recurring issues and process improvement prospects.
Support automation and digitization initiatives within AR operations.
Contribute to standardization and continuous improvement programs across Shared Services.

📌 Process Associate Accounts Receivable Ar Kolkata
🏢 Shree Cement
📍 Kolkata