One of the primary objectives is to achieve growth in the vehicle loan portfolio. The Cluster Head for Vehicle Loans plays a crucial role in overseeing and growing the vehicle loan business within a designated cluster. This position involves strategic leadership, team management, sales target achievement, and ensuring compliance with regulatory requirement
Role & Responsibilities
· Recruit, train, and lead a team of vehicle loan professionals, including loan officers and sales executives Generate Loan leads from open markets and through different channels
· Implement and develop sales activities to achieve the target and arrange loan events
· Meeting clients, verifying documents, processing files, co-ordinate for sanction/disbursement of the loan, and personalized service to clients.
· Ensure the team maintains strong relationships with customers, providing excellent service and addressing inquiries and concerns promptly.
· Provide feedback, coaching, and support for continuous improvement to team.
· Manage the cluster's budget effectively, making informed decisions about resource allocation and cost control.
· Ensure zero incidents of conflict of interest or party-related issues.
· Monitor and address any potential conflicts proactively.
· Ensure all new hires are thoroughly briefed on the bank’s Code of Conduct and Customer Service Code.
· Conduct regular refresher sessions for existing staff to maintain awareness and compliance.
· Maintain accurate daily attendance records and ensure timely submission of any related reports or Management Information System (MIS) reports.
· Ensure that attendance of the team adheres to organizational policies with zero errors.
· Immediately report any complaints related to POSH or any disciplinary issues and take prompt action to address the reported issues.
· Ensure proper use of office infrastructure and equipment and always maintain safety and security of all office resources.
Job Type: Full time
Advantages
Health insurance
Leave encashment
Paid sick time
Application Question(s):
What is your current CTC in Lacs per annum?
Do you have prior work experience into recent car Loan Sales?
Work Location: In person
📌 Opening For Cluster Head Car Loan New Cars In Thane Mumbai (India)
🏢 UBI Services
📍 India
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