We are looking for a well-groomed, polite and skilled Receptionist who will be the first point of contact for patients and visitors at Sparsh IVF. The candidate should ensure a welcoming experience and smooth front-desk operations.
Key Responsibilities
Welcome and assist patients and visitors.
Handle incoming calls and direct enquiries to the concerned departments.
Manage patient appointments and doctor consultation schedules.
Register current patients and maintain basic patient records.
Coordinate with doctors, nurses and other hospital staff.
Guide patients regarding consultation procedures and hospital facilities.
Maintain the reception area and ensure smooth front-desk operations.
Handle patient queries with empathy, professionalism and confidentiality.
Eligibility & Requirements
Graduate in any discipline.
1–3 years of experience in front-office operations, preferably in a hospital or clinic.
Positive communication skills in Hindi and English.
Basic computer knowledge and MS Office proficiency.
Pleasant personality, patience and a service-oriented approach.
Ability to manage multiple tasks efficiently.