A receptionist acts as the primary point of contact for an organization, managing front-desk operations and providing general administrative support.
Key Responsibilities
Visitor Management: Greet and welcome guests as soon as they arrive, determine the purpose of their visit, and direct them to the appropriate person or office.
Communications: Answer, screen, and forward incoming phone calls, take accurate messages, and handle general email or in-person inquiries.
Office Security: Monitor the visitor logbook, issue security/visitor passes, and follow established building safety and access-control procedures.
Mail & Deliveries: Receive, sort, track, and distribute incoming mail, packages, and courier deliveries.