Job highlights
Experience in SAP SD module with expertise in Sales Order Management, Pricing, Delivery, Billing, and Credit Management
Provide SAP SD functional support, resolve incidents, configure and support sales and delivery processes, manage change requests, support integration and testing
Key Responsibilities
SAP SD Functional Support
Provide day-to-day support for SAP SD processes.
Analyze and resolve incidents, service requests, and user issues within defined SLAs.
Perform root cause analysis for recurring issues.
Coordinate with business users and technical teams for issue resolution.
Business Process Management
Configure and support:
o Customer Master o Sales Order Processing o Pricing Procedures o Delivery Processing o Shipping & Transportation o Billing & Credit Management o Returns & Refund Processes o Intercompany Sales o Third-Party Sales o Consignment Processes Change Request & Enhancement Management
Project & Implementation Support
Integration with other module like SAP MM,SAP FICO,SAP PP, CRM and other Application