We are looking for a dedicated and experienced Senior Technical Support Executive to join our team.
Job Responsibilities:
Handle customer technical queries and provide quick solutions.
Troubleshoot hardware, software, and network-related issues.
Provide technical support through calls, emails, and remote assistance.
Monitor and resolve technical complaints on time.
Maintain proper records of issues and their resolutions.
Coordinate with internal teams to resolve complex technical problems.
Ensure customer satisfaction through effective support.
Requirements:
Graduate or Diploma in IT/Computer Science.
2–5 years of experience in technical support.
Positive knowledge of computer hardware, software, and networking.
Robust communication and problem-solving skills.
Ability to handle customer queries independently.
Experience: 2–5 Years Position: Full-Time
Department: Technical Support
Interested candidates can share their updated CV for further details.
Pay: ₹276,000.00 - ₹1,200,000.00 per year
Perks
Work from home
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Required)
Work Location: In person
📌 Senior Technical Support Executive Mumbai
🏢 CALISTA WORLD PRIVATE
📍 Mumbai
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