We are looking for a energetic and motivated Team Lead Last Mile Operations to manage daily last-mile delivery operations, ensure timely dispatches, monitor field executives, and drive operational excellence. The ideal candidate should have experience in logistics operations and team handling.
Key Responsibilities
Manage end-to-end last-mile delivery operations.
Supervise and guide Field Executives (FEs) to achieve daily delivery targets.
Monitor attendance, shift planning, and manpower allocation.
Ensure on-time dispatches and delivery performance as per SLA.
Track productivity, delivery success rate, and operational KPIs.
Coordinate with the hub team and other stakeholders for smooth operations.
Resolve delivery-related escalations and support field teams.
Ensure adherence to SOPs, safety guidelines, and compliance standards.
Prepare daily operational reports and drive continuous process improvements.
Eligibility
Graduate in any discipline.
1 to 3 years of experience in logistics, last-mile, courier, or e-commerce operations.
Experience in handling delivery executives or warehouse teams is preferred.
Robust leadership, communication, and problem-solving skills.
Proficient in MS Excel and basic operational reporting.
Willing to work in rotational shifts.
📌 Team Lead Last Mile Operation Coimbatore
🏢 Delhivery
📍 Coimbatore
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