Role: Specialist, Instructional Design

Location: Gurgaon

Summary The Specialist, Instructional Design is responsible for effectively designing and developing adult classroom facilitator-led and self-paced materials. This position manages training materials, including current-hire, continuing education, or maintenance needs to support client or internal programs and ensure superior workforce preparation, while working well independently or within a team.
Develop and maintain training materials for participants and facilitators, containing learning objectives, activities, content based on top call drivers, and performance measurements
Use programs existing source content, and collaborate with subject-matter experts to maintain accuracy and relevance of materials
Gain consensus to resolve conflictin viewpoints from multiple stakeholders on training deliverables
Participate in internal/external status discussions and workshops as needed • Identify and provide improvement recommendations to lesson specifications, including, but not limited to, suggesting alternative delivery methods/approaches




Interact and lead discussions with multiple key stakeholders to solicit input on the needs of the program and vision for classroom delivery strategies
Perform analysis, including trending performance gaps and recommending a learning solution
Collaborate with peers to propose creative learning solutions when developing training materials for different audiences
Monitor the implementation of current content, organize and consolidate feedback from multiple sources, and update the material accordingly
Create templates, development schedule, and other supporting documentation for projects while coordinating with other team members
Lead Trainer the Trainer teach backs (course demo); synthesize, clarify and follow-up on feedback .
Proficient in content development tools (ex: Adobe Captivate, Articulate 360 and Vyond)
Basic proficiency in photo and audio editing software (ex: Photoshop, Illustrator, MS Paint, Adobe Audition and Audacity)
Effective presentation skills, including creative training techniques and adult/accelerated learning techniques

📌 Specialist, Instructional Design Gurugram
🏢 Concentrix
📍 Gurugram